About

September 9, 2013 By Jared Guiles 0

Green Home Cleaning and Restoration

blue dog

 

When we started Green Home Cleaning and Restoration, we had a mission in mind, to offer the easiest and highest quality service in Grand Rapids and the West Michigan area. Our company began as part of Bissell Research and Development as the Bissell Green Cleaning Team. We became a separate entity in 2009. Our goal is to offer friendly services using safe cleaners you can trust.

We know your home is your castle, and we treat you and your home with the utmost respect. We strive to always be courteous as we enter your residence.

Our technicians are highly trained and work with environmentally-friendly cleaning agents. We know it’s a good idea to leave a carpet as close to residue free as possible. That’s why we use a true neutralizing rinse that leaves very little residue and at a neutral pH. If residue is left in your carpet, it doesn’t know that it is supposed to stop working. It just keeps cleaning away, cleaning your shoes, cleaning your kids, cleaning your pets. What you are left with is a dirty traffic lane in your carpet very soon after having it cleaned. A carpet returned to a neutral pH is also naturally stain and soil resistant and dries up soft and squeaky clean, not crunchy.

We never use any carpet, rug or upholstery cleaning products in your home that we would not use in ours. We use and recommend Bissell spot cleaning products and vacuum cleaners. Our state-of-the-art truck-mounted steam cleaning machine, with the use of earth-friendly products, allows us to clean carpets in a safe environmentally-friendly way.

We believe in not only cleaning your carpets, but getting to the source of odor and soil. We have a number of techniques we can use to tackle even the most challenging traffic patterns and stains in your carpet. We will work with you to decide which techniques are best on a case-by-case basis. We come in and investigate the problem before deciding how we will tackle it.

What makes us different:

  • A true neutralizing rinse
  • Unique detergent formulation that helps denature allergens
  • No high pressure sales – technicians are not paid commission
  • All inclusive pricing – no hidden or “up” charges. All spot cleaning is included
  • Highly-trained, caring, knowledgeable technicians
  • State-of-the-art chemistry and equipment 

Dilly, the Blue Dog, wasn’t always blue.

One day Dilly’s owner and long-time friend called us with the exciting news that she had gotten new carpet for her home. She didn’t need service, just wanted to share the good news with someone who would appreciate it.

Two weeks later we got a call from our customer, very upset, stating “Dilly just ate a printer ink cartridge in the middle of my master bedroom on my new carpet!”

We told her not to touch it, that we would be right there. She asked, “Can’t I just blot some of it up?” We told her that it was very important not to get it wet, which would instantly set the dyes.

When we arrived, our customer was in the kitchen with Dilly. Dilly was the guiltiest, saddest looking dog. We decided we had to get a picture of poor Dilly next to the stain.

We were able to use a water-free solvent to completely remove the stain. We’ve used this same technique to remove ink before with other customers. The method worked like a charm, and Dilly and her owner lived happily ever after.

Just like with Dilly’s situation, we are able to come in to your home and diagnose your carpet cleaning needs. We work with you to choose the best methods to give you a carpet that is fresh and clean.

We appreciate your interest in Green Home Cleaning and Restoration and hope to service your cleaning needs in the future.